Social media is a digital hub to speak to your consumers in real time. You’ll be able to see what your consumers are saying, doing, and feeling which means you can cater your content and alter messaging to fit this. Done well, you will keep your customers happy and believing in the brand, taking your relationships with them from strength to strength.
However, it’s not always that easy, consumers do have expectations when it comes to a brand using social media and this can be the deciding factor to whether or not they come back and buy from you again. This can be anything from responding to direct messages and complaints to the brand interacting with their reply.
What, where and when you post content can also have an impact on a customer’s perception of you. As you can see, you can’t just post on social media for the sake of posting. You need to have a proper strategy in place to know how to effectively reach and engage your audience.
80% of customers expect companies to respond to their social media posts within 24 hours!
A consistent social media strategy will:
Paid platforms for advertising on social media are becoming increasingly popular and powerful in recent years. We can help you to create a social advertising strategy that targets your key audience in ways you might not have imagined possible.
We are realistic in our approach, we understand that you can satisfy your social media in-house, you no doubt will already have a Facebook profile and will have sent posts out before. Whether you can do this effectively is crucial to your brands image and perception though.
Tackling the enormity of the online world and deciding what’s relevant for your business can be a daunting task, which is why at Revolution Four we are passionate about giving our clients the knowledge and confidence to take back control.
We will find new and unique ways to engage with your audience and keep on top of the constant demands from your customers.
Our social media management service takes away your headaches and gives you back your precious time to prioritise in other areas. Not only do we create content and interact with users, but more importantly we analyse and adjust your strategies to suit each social media platform to maximise the success of campaigns. This leaves you to focus on what you do best, running your business.
Our social media team have a range of packages and can create bespoke, one-off or monthly content plans to deliver results in line with the requirements of your business.
